There are several places to find help, and here is a partial listing:

►The MANUAL (Part I)
Often what you need to know is located in the manual.  If you have one, you might be amazed at all the things your software, operating system, hardware (like printer, scanner, digital camera, CD-rewritable drive, etc.), or your computer itself can do for you- but most people never find out for not reading their manuals.

►The MANUAL (Part II)
Earlier, you may have replied, “But I didn’t get a manual- there was no book at all!”  You were right- and maybe wrong too.  Because books made from paper are so expensive to produce, many companies have switched to publishing “Online Manuals”.  Yours may be on a CD included with your product, or even on the computer itself.  Computer product manufacturers have been doing this for years.  It is often located in the “Start” menu listed under “Programs”, and in the “Your Computer Brand” category.  You may also have to do some searching, but it is usually available somewhere.

►The TASK BAR
At the top of almost all software made today, there is a task bar.  Usually the very last item at the top and to the right is the “Help” button.  If you click on it, a drop- down menu appears.  In the example above, you can see “Help Topics”, a tutorial where you can type a question, “Help Online” which takes you to the software maker’s Website, and “About [software’s name]”, which gives you the version #, when it was written, etc.

►The INTERNET
Almost any company making software or hardware for your computer nowadays has a Website on the Internet.  Somewhere on that Website there will be a “Contact Us,” “Support,” “Search,” or “Customer Assistance” place where you can make inquiries, search for answers, or get someone to assist you.

►If you don’t know your company’s “Web address”, you can simply type the company name in the “Address Bar”, and hit the “Enter” key on your keyboard.  A series of choices will appear, and you can click on the one you want.

►Books
All libraries, most bookstores and many office supply stores contain a section on computer-related topics.  There are many very well written books on just about anything you might want to learn.  If you’re unsure where to begin, ask your librarian or store clerk to help you make a selection based on how much you currently know.  There are books for every skill level from “beginner” on up.

►Local Classes
Check your county extension office for a class listing in your area.  Night classes, vo-tech classes, community extension classes- even public school classes may be available to you for the topic you want to learn.  It is helpful to have friends and neighbors studying with you, encouraging each other.

►KandiComp
KandiComp offers courses on many computer-related topics.  We custom design our curriculum for your individual or group needs.  We offer affordable group rates, and can come to your home, office, or not-for-profit organization- wherever you do your computing and feel most comfortable.  Our goal is to give you a confident, knowledgeable, and profitable computing experience!

KandiComp has a sterling reputation for caring for all your computer needs, and offers special rates to suit your special needs. KandiComp can help you profit from your computer and its data. Contact us today.  We are backed by 25 years of computer expertise, all at your disposal.

Don't regret it tomorrow- Call us today.  We can help you “Experience Sweet Computing!”

Call: (320)235-2701Fax: (320)235-0260
E-mail: support@kandicomp.com

©2004-2008 by KandiComp, LLC.  All rights reserved.